September 23, 2020 - by CSCS
Nationality
Swiss
Working at CSCS since
March 2005
Background
- 1974-1978 Swiss Federal Commercial Diploma, Basel
- 1978-1983 Hotel receptionist, Ticino
- 1983-1990 HR, Finances and Administration officer, Ticino
- 1990-2005 Maternity leave
Specialised in
After earning my degree, I have been working in different departments of secondary and tertiary sectors of the economy and so became an administrative allrounder. For the past 15 years at CSCS, I have been responsible for the arrangement and cost control of business trips for invited speakers, VIP guests and CSCS staff. When I started this job, the staff consisted of approx. 50 people, whereas today we are more than double the number, spread over three different locations.
Working at CSCS means to me
My aim is to make travelling for CSCS guests and staff something they do not have to think about so they can focus completely on the mission of their trips. It means I must put myself in the travellers’ situation and secure the right arrangement for every single case and person.
What I like most about my work
The autonomy is appreciated, and the direct contact with our visitors from around the world and with my collegues is fascinating and makes my work interesting and varied. I enjoy the multicultural surroundings and the exchange in different languages as I find travel solutions that respect the needs of the traveller as well as the ETH regulations. Processing expenses and cost monitoring make the job comprehensive and exciting.
What challenges me at my work
There are tricky situations where good solutions are not easy to find. I must always be aware that even a small mistake can have really annoying consequences for the person who is travelling somewhere in the world. It is inherently demanding, but the real challenge has become finding environmentally friendly travel solutions to keep the carbon footprint as low as possible.